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+44 (0)1943 816 545
enquiries@dtcltc.com

SERVICES FOR LAUNDERERS

CONSULTANCY FOR LAUNDERERS

LTC Worldwide provides a wide range of comprehensive and detailed consultancy services which are all supported with in-depth reports to under pin our recommendations using (where possible) non-technical terms, in a logical format for all levels of reader with pictures, charts and graphs where appropriate. Due to the unique and often complex issues on the consultancy projects undertaken we always provide a detailed quotation for all work.

TEXTILE SPECIFICATION & TESTING

LTC Worldwide can assist with the purchase of linens and garments that are the correct quality for your marketplace. We can assist with the production of specifications and then test samples from a range of you existing suppliers to determine which products offer the best value for money balanced against linen life

Fabric life and the ease with which it can be handled and retain its appearance are critical to satisfied customers. The wrong specification when buying your textiles can (and often does) lead to a myriad of processing problems and user dissatisfaction – which we can help avoid.

PRODUCTIVITY, QUALITY & COST CONTROL

LTC Worldwide offer bespoke consultancy to assist launders with managing the balance between production, quality and cost. This includes getting the best results from equipment consumables, utilities, energy, space and staff.

MONITORING & AUDITS

LTC Worldwide have developed a range of audits designed to assist the launderer in achieving excellence or permitting the public sector in monitoring a laundry service contract. Audits include detailed measurement of wash quality and microbial contamination of clean linens as well as assessment of contingency arrangements, processing capacity, management systems and transport arrangements plus much more. LTC Worldwide regularly also conduct audits of healthcare laundries to ensure the meet the hygiene requirements of NHS and international healthcare providers. These audits measure the organisations ability to provide white crease free and hygienically laundered healthcare textiles. Training, contingency planning and transport arrangements are also assessed.

QUALITY & HYGIENE

Increasingly companies are demanding regular independent monitoring of hygiene and quality standards – especially if they operate within the EU or are in hygiene sensitive areas of operation, e.g. food, electronics and healthcare. LTC Worldwide have various monitoring systems that meet all of the most exacting standards – and also give expert advice as to how to improve or more easily maintain them.

HYGIENE CONTROL

LTC Worldwide have worked with several Public and Private sector healthcare laundry service providers in order for them to achieve EN 14065 accreditation and in so doing meet the requirements of CFPP01-04.

This service includes the production of a simple to implement quality system supported by an EN 14065 compliance manual.

Advice on how to effectively monitor hygiene, quality monitoring selection of key team members as well as training for the team is also available.

PUBLIC SECTOR TENDER ASSISTANCE & ASSESSMENT

LTC Worldwide are skilled in assisting the public sector with tenders and assessing tenders be they for laundry services or capital equipment.

It is often difficult for a non-technical person to not only write a tender document but to also understand the contents of the bid document given by potential suppliers and to validate that the suppliers are actually able to provide the product or service and quality standards required. We have a wealth of knowledge and experience in both the preparation of tender documents but also in the assessment and validation of bids so that management are able to make informed decisions.

DISPUTE RESOLUTION

Misunderstandings can often occur between the customer, the launderer and the supplier (Chemicals, Textiles, Machinery and so on) and independent expert advice and guidance is needed. As one of the largest independent consultancy’s we provide this help and guidance – all supported with our technical skills and knowledge. We no longer conduct dry cleaning fault analysis. For help with this call Arianna or Stacey on 01274393286 or visit www.dtc-ltd.com

SERVICES FOR TEXTILE & DETERGENT SUPPLIERS

TEXTILE SPECIFICATION & TESTING

LTC Worldwide can assist with the purchase of linens and garments that are the correct quality for you marketplace. We can assist with the production of specifications and then test samples from a range of you existing suppliers to determine which products offer the best value for money balanced against linen life.

Many new textiles enter the market each year and based on the design and construction or local regulations, will need to meet certain minimum standards. The correct advice on how the buyer can get the best service from your textile is affected by all of these factors and the correct use of care label symbols and pre-testing methods. Fabric life and the ease with which it can be handled and retain its appearance are critical to satisfied customers. The wrong specification when buying your textiles can (and often does) lead to a myriad of processing problems and user dissatisfaction – which we can help avoid.

PRODUCT EVALUATION

LTC Worldwide tests products for many of the world’s best hotel chains. If you are looking to introduce new products into new markets and want to know if they will perform well in a commercial or an in-house laundry then LTC Worldwide can assist with this. Furthermore our team of chemists and textile technologists can assist you in developing these textiles.

FAULT ANALYSIS

Items which are the subject of complaint are sent to LTC Worldwide for detailed investigation and report. This could include textile which are failing to meet specification or not performing well in use or they may have unusual staining or damage which the laundry or housekeeping are not responsibility for. The aims of this service are to:

• Clearly identify and describe the fault

• Identifying who caused the fault - be it the manufacturer, owner or launderer and therefore who should take responsibility

• Explain how to rectify the problem if this is possible and appropriate; and

• How to prevent it re-occurring.

Where possible all test work is non-destructive.

TEXTILE LABELLING

There are a wide range of possible tests available. The following is a brief list of those most commonly used and undertaken in a UKAS accredited laboratory. If the specific test required is not given below, please contact us for further information.

There are several methods to determine fabric STRENGTH/DAMAGE depending upon the fabric fibre content:

• Cuprammonium fluidity (BS2610) for use on 100% cotton and certain cellulosic fibres to determine the level of chemical damage sustained on both new and used items.

• Tear and Breaking strength – BSI EN ISO 13937 or BS EN ISO 13934 or BS 2576. Used for both 100% cotton and polyester cotton fabrics. There are a range of 7 types for this depending upon the fabric.

TEXTILE ANALYSIS

Fabric construction becomes important when buying against a specification or validating the correct construction has been used.

Martindale abrasion test – ISO 12947 to determine the risk of pilling and shade change caused by abrasion.

Terry loop tenacity – The pile extraction from a woven towel.

Picks and ends - BSI EN 1049-2 To determine the number of warp and weft threads in a fabric.

Fibre Content BS EN ISO 1833 normally used on mixed fibre content, e.g. Polyester cotton, to determine the fabric composition.

SERVICES FOR HOTELS / HOSPITALITY

TEXTILE SPECIFICATION AND TESTING

LTC Worldwide can assist with the purchase of linens and garments that are the correct quality for you marketplace. We can assist with the production of specifications and then test samples from a range of you existing suppliers to determine which products offer the best value for money balanced against linen life.

Fabric life and the ease with which it can be handled and retain its appearance are critical to satisfied customers. The wrong specification when buying your textiles can (and often does) lead to a myriad of processing problems and user dissatisfaction – which we can help avoid.

DETERGENT DEVELOPMENT & ASSESSMENT

The art of textile cleaning demands the right detergent system and processing conditions. Adding the wrong chemicals can not only destroy your textiles but also reduce soil removal and increase effluent charges. Knowing objectively what you are currently achieving can often be the success to improvements – which is how we help.

FAULT ANALYSIS

Items which are the subject of complaint are sent to LTC Worldwide for detailed investigation and report. This could include textile which are failing to meet specification or not performing well in use or they may have unusual staining or damage which the laundry or housekeeping are not responsibility for. The aims of this service are to:

• Clearly identify and describe the fault

• Identifying who caused the fault - be it the manufacturer, owner or launderer and therefore who should take responsibility

• Explain how to rectify the problem if this is possible and appropriate; and

• How to prevent it re-occurring.

Where possible all test work is non-destructive.

QUALITY MONITORING

Increasingly companies are demanding regular independent monitoring of hygiene and quality standards – especially if they operate within the EU or are in hygiene sensitive areas of operation, e.g. food, electronics and healthcare. LTC Worldwide have various monitoring systems that meet all of the most exacting standards – and also give expert advice as to how to improve or more easily maintain them.

HYGIENE, PRODUCTION, QUALITY & COSTS AUDITS

If you need to confirm the standards being achieved and find ways of improving them – the LTC Worldwide audit can help. Our Hygiene and Quality audits are an independent assessment of your plant that can also serve as a marketing tool when negotiating with existing and potential clients.